Refunds and Returns Policy for Blemish Be Gone LTD

Effective Date: 30th July 2023

Thank you for shopping with Blemish Be Gone LTD. We strive to provide high-quality products and excellent customer service. In the event that you need to return a physical product, please review our comprehensive Refunds and Returns Policy below for a smooth and hassle-free process.

1. Return Eligibility:

• Products must be in their original condition and packaging, unopened, unused, and free from any damage or blemishes caused by the customer.

• Returns must be initiated within 30 days from the date the products are received.

• Only physical products purchased directly from www.blemishbegone.co.uk are eligible for returns. If you purchased our products from a third-party retailer, please refer to their return policy.

2. Initiate a Return: To initiate a return, follow these simple steps:

• Send an email to help@blemishbegone.co.uk with the subject line "Return Request - Order # [your order number]."

• In the email, include your full name, order number, product name, and the reason for the return.

3. Return Shipping Costs:

• If the return is due to a mistake on our part (e.g., wrong item shipped or damaged product), we will cover the return shipping costs.

• If the return is due to a change of mind or any other reason not attributed to Blemish Be Gone LTD, the customer will be responsible for the return shipping costs.

4. Refund Process:

• Once we receive the returned product and verify its eligibility, we will process your refund.

• Refunds will be issued to the original payment method used during the purchase.

• Please allow up to 5 business days for the refund to reflect in your account.

5. Restocking Fee:

• Blemish Be Gone LTD does not charge any restocking fees for eligible returns.

6. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support immediately via help@blemishbegone.co.uk. We will arrange for a replacement or issue a full refund at our expense.

7. Contact Information:

• Email: help@blemishbegone.co.uk

• Address: Blemish Be Gone LTD, 18 St Edmundsbury Road, Kings Lynn, PE30 2DS, United Kingdom

8. Exceptions: The following items are non-returnable and non-refundable:

• Products that have been opened or used (unless the product has an active guarantee).

• Products purchased from third-party retailers.

9. Changes to the Policy: Blemish Be Gone LTD reserves the right to modify or update this Refunds and Returns Policy at any time. Any changes made will be effective immediately upon posting on the website.

By making a purchase on www.blemishbegone.co.uk, you acknowledge and agree to the terms outlined in this Refunds and Returns Policy.

If you have any questions or need further assistance, please don't hesitate to contact our friendly customer support team.

Thank you for choosing Blemish Be Gone LTD. We value your business and look forward to serving you again in the future.

Sincerely,

Blemish Be Gone LTD Customer Support Team